PROBYA LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, maintain, protect, and disclose information when you access or use the PROBYA mobile application (the “App”). By using the App, you agree to this Privacy Policy.
Scope of This Policy
This Privacy Policy applies only to information we collect through the App and related communications. It does not apply to information collected through any separate website or third-party services, each of which may have its own privacy policy.
Information We Collect
We collect limited personal information directly from users and certain information automatically through use of the App.
Information You Provide
When you create an account or interact with the App, we may collect:
- First and last name
- Email address
- Username and password (used for account authentication)
- Product barcode submissions for items not currently in our database
- Communications you send to us
User-submitted barcode information is used solely to improve and expand the Company’s product database and does not constitute public or user-generated content within the App.
We do not require users to provide sensitive personal or health-related information to use the App. The App is not intended to collect, store, or process health, medical, or biometric information.
We may also collect additional information you choose to provide in connection with future features or updates to the App.
Information Collected Automatically
When you use the App, we may automatically collect information through your device and through analytics tools (such as Google Analytics), including:
- Device information (device type, operating system, device identifiers)
- IP address
- Log data and usage data
- App activity, including product scans and interactions
We do not currently collect precise geolocation data.
Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
- Analyze usage and engagement
- Improve functionality and performance
- Support marketing and analytics efforts
These technologies may be implemented through third-party services.
You can control tracking technologies through your device or browser settings, though doing so may affect functionality. We may implement additional tracking or analytics technologies in the future to support App functionality and marketing efforts.
Third-Party Analytics and Services
We may use and disclose information to third-party service providers to support our operations, including:
- Hosting and infrastructure providers (such as Vercel)
- Backend and database providers (such as Supabase)
- Analytics providers (including Google Analytics)
- Marketing or tracking providers
We and our service providers may use analytics and tracking technologies, including Google Analytics and similar services, to evaluate usage, improve App performance, and support marketing efforts.
These third parties may use cookies, pixels, and similar technologies to collect information about your use of the App.
We do not control how third parties collect, use, or share your information, and their practices are governed by their own privacy policies.
These third-party providers may process your information on our behalf in accordance with contractual obligations designed to protect your information.
How We Use Your Information
We use information we collect to:
- Provide, operate, and maintain the App
- Create and manage user accounts
- Improve functionality and user experience
- Analyze usage and performance
- Expand and maintain our product database
- Communicate with you regarding your account or App updates
- Send account-related communications (such as login or password reset notifications)
- Send marketing, promotional, and newsletter communications in accordance with applicable law and user preferences
- Support marketing and brand awareness efforts
- Comply with legal obligations
We process your information for these purposes based on our legitimate business interests, to perform our contractual obligations to you, to comply with legal obligations, and, where applicable, based on your consent.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in such emails or by contacting us directly. We will process opt-out requests in accordance with applicable law.
Disclosure of Information
We may disclose your information:
- To service providers, contractors, and third-party vendors who support our business for operational and business purposes (such as hosting, analytics, and infrastructure providers)
- To affiliates or related entities
- In connection with a merger, sale, or transfer of assets
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety
- With your consent
We may also disclose aggregated or de-identified information without restriction.
Data Retention
We retain your information for as long as necessary to:
- Provide the App
- Fulfill the purposes described in this Privacy Policy
- Comply with legal obligations
- Resolve disputes and enforce our agreements
We may delete or anonymize information when it is no longer needed.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including through our third-party service providers.
However, no method of transmission over the internet or mobile platform is completely secure, and we cannot guarantee absolute security.
Mobile Devices and App Stores
Your mobile device operating system and app store provider (such as Apple App Store or Google Play) may collect and process certain information in connection with your use of the App. We do not control these third-party practices, and their collection and use of information are governed by their own privacy policies.
Children’s Privacy
The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will delete it.
If you believe that we may have collected information from a child under 13, please contact us so that we can promptly investigate and take appropriate action.
Your Rights and Choices
Depending on your location and applicable law, you may have the ability to:
- Access, update, or delete your account information
- Opt out of marketing communications by following unsubscribe instructions or contacting us directly
- Control certain cookies and tracking technologies through your device or browser settings
To exercise any of these rights, please contact us using the information below.
California Privacy Rights
If you are a California resident, you may have certain rights under applicable law, including the right to request access to, correction of, or deletion of your personal information, subject to applicable exceptions.
You may also have the right to opt out of certain uses of your personal information, as provided under applicable law.
We collect and use the categories of personal information described in this Privacy Policy for the business and commercial purposes outlined above.
We do not sell your personal information as defined under applicable law.
To exercise your rights, please contact us at the email below.
International Users
The App is operated in the United States. If you access the App from outside the United States, including Canada, your information will be transferred to and processed in the United States, which may have data protection laws that differ from those in your jurisdiction.
By using the App, you acknowledge and consent to this transfer and processing.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this Privacy Policy and post the revised version within the App.
Your continued use of the App after any updates constitutes your acceptance of the revised Privacy Policy.
→Questions
If you have questions about this Privacy Policy, get in touch.
hello@probya.comPROBYA LLCWe typically respond within a few business days.